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Harbour Hotels with First Implementation of New Xn Protel Point of Sale System

Harbour Hotels with First Implementation of New Xn Protel Point of Sale System

London (United Kingdom) – April 26, 2018 (travelindex) – Global hospitality management software company Xn protel Systems has announced today that the stunning, super-yacht style, Southampton Harbour Hotel in the UK has successfully piloted its Point of Sale system, xnPOS. The implementation included both traditional terminals and mobile devices across the hotel’s extensive F&B operation, giving staff the right tools to deliver service wherever it is needed. The xnPOS implementation also included interfaces to the Oracle Hospitality OPERA property management system and Procure Wizard’s enterprise stock and procurement solution.

The new Southampton Harbour Hotel & Spa, in Southampton, UK, is an AA 5 star rated hotel, which has transformed Ocean Village with its striking super-yacht inspired design. It features stunning contemporary interiors and its unique design reflects Southampton’s thriving marine culture and offers a gateway to the beautiful Solent. Southampton Harbour Hotel & Spa is part of the Harbour Hotels Group portfolio of hotels.

xnPOS provides comprehensive functionality and scalability that meets the needs of hotel F&B, table service restaurants and hospitality foodservice operations. The product is already proven in a wide spectrum of F&B operations in some 50 countries across Asia Pacific, Europe and the Middle East. The pedigree and range of international customers endorses the system’s flexibility, functionality, language capability and simplicity of use.

Stuart Bateman, Commercial Director, Harbour Hotels Group said: “The system has settled in very well and it does everything our previous system did, and more. Reporting capability, in particular, is vastly improved. The hardware provided is proving robust and reliable.”

Stuart continues, “What makes the absolute difference is the great service and support we have received from the Xn protel team. Their flexibility and response time is what we need to support our growing business and we look forward to installing xnPOS across the group over a period of time.”

Alan O’Riordan, Managing Director UK & Europe, Xn protel Systems comments: “The Southampton Harbour Hotel is an amazing hotel and it has been a pleasure working with the team there.”

About Harbour Hotels
Firmly established as one of the UK’s most exciting luxury hotel groups, Harbour Hotels now spans 13 coastal, country and city locations across the UK, with further expansion into 2019.

Each hotel is located in a premium setting, with renowned dining and luxurious facilities. From sensational views, to stepping out into the heart of a city, the group offers an exceptional variety of locations and experiences.

For further information, please contact:
Victoria Rose
PR Manager
T: 01202 400 975
M:07803 272125

About Xn protel Systems
Xn protel Systems is a global hospitality management software company specializing in property management, central reservations, point of sale and activity management solutions. Our business-critical, highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimize revenue generation, simplify service operations and enhance the quality of guest communications.

We are committed to:
– Creating open systems. Working closely with our customers and partners we adopt industry standard protocols to break down traditional integration barriers. Creating truly open, flexible solutions that support guests’ growing appetite to be more in control of their stay.

– Developing cloud-native products. Our newest technologies are born in the cloud. That means our customers benefit from the latest innovations, can take full advantage of mobile and achieve a lower cost of ownership.

– Being easy to do business with. We understand the frustration that comes with unresponsive and inflexible suppliers. We’re not like that. And we don’t take our customers for granted. A customer-centric approach is in our DNA, from preparing quotations through to resolving support calls.

Our next generation, global solutions are backed by outstanding customer service and support. Our dedicated team of highly experienced hotel, hospitality and technology experts work hard to understand customers’ needs and the issues they face. Located across our extensive network of offices, our specialists provide the best advice, solutions and support to make sure customers meet the needs of local markets and achieve their business goals.

The Company was formed in the UK in 2002, as Xn Hotel Systems. It was then renamed in 2015 as Xn protel Systems when protel hotelsoftware became a shareholder.

Xn protel contact:
Terry Osborne
Head of Marketing
+44 (0) 7788 280434

Xn protel sales contact: